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A SPA WELLNESS DESTINATION WITH AMAZING EXPERIENCES

PRIVACY POLICY and TERMS AND CONDITIONS

1. Introduction

Salt Cave of Darien is committed to protecting the privacy of our clients. Our privacy policy outlines how the Salt Cave of Darien collects, uses, and safeguards your personal and SMS information. We gather personal details such as name, email, phone number, and billing information, as well as SMS data like phone numbers, message content, and timestamps (information collected for SMS consent will not be shared with third parties or affiliates for marketing purposes). This information helps us operate and improve our services, communicate with you, and ensure security with trusted providers. You have rights to access, correct, unsubscribe or delete your information. We share data only with your consent, for legal reasons, or it will never be used for any other purpose, including third-party marketing or sharing. For more details or to exercise your rights, please contact us at info@saltcaveofdarien.com. We prioritize the privacy and security of your information and will not use it in any way that is not directly related to delivering and telling you of our services to you.

2. Information We Collect

2.1. Personal Information
We may collect personal information that you voluntarily provide to us when you register with the service or service providers who perform services on our behalf, use our SMS services, make a purchase, or contact us for support . This information may include:

Name
Email address
Phone number
Billing information
Service appointment details

2.2. SMS Information
When you use our SMS services, we may collect and store information about the messages sent and received. This includes:

Phone numbers of the sender and recipient
Message content
Timestamp of the message

Information collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

3. Use of Information

We use the information we collect in the following ways:

To provide, operate, and maintain our services
To improve, personalize, and expand our services
To communicate with you, including responding to your inquiries and providing customer support
To send you updates, marketing, and promotional materials (only if you have opted in to receive such communications)
To prevent fraudulent activities and ensure the security of our services

4. Disclosure of Information

We may share your information in the following circumstances:

With your consent
To comply with legal obligations
To protect and defend our rights and property
With service providers who perform services on our behalf (e.g., payment processing, SMS delivery)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via email or SMS.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
To exercise these rights, please contact us at info@saltcaveofdarien.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@saltcaveofdarien.com
Phone: 203-658-7667
Address: 555 Post Road, Darien, CT 06820


TERMS AND CONDITIONS:

When you consent to receive information/appointment/promotional text msgs from Salt Cave of Darien. Msg & Data Rates May Apply. Text HELP to 203-658-7667 for assistance & STOP to opt-out. Message frequency will vary. No mobile information will be shared.

Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

For assistance, text "HELP" to any text message or contact us directly at 203-658-7667. You can also email us at info@saltcaveofdarien.com.

By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Messaging Frequency: By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you're subscribed to (e.g., weekly, monthly, or as events or promotions arise) or how often we need to discuss your appointment or to answer your questions.

Potential Fees: Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method: To opt-in to our messaging service, you must provide explicit consent to us verbally or by opt in form.  Click here for consent form example 

Opt-Out Method: You can opt out of receiving further messages at any time by replying with "STOP". After opting out, you will no longer receive further messages unless you opt back in.

Privacy Policy: For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

By subscribing to our messaging service, you acknowledge and agree to these terms.

Thank you for your attention to these important matters. We look forward to supporting your SMS initiatives in a compliant and effective manner.

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